Privacy Policy

Who we are

Vitalito LLC (doing business as Vitalito, “Vitalito,” “we,” “us,” or “our”) provides patient booking and follow-up systems for clinics, including lead follow-up, patient reactivation, after-hours call answering, and related marketing services. This Privacy Policy explains what information we collect through vitalitoai.com (the “Site”) and our related communications, and how we use it. We are located at 30 N Gould St, Ste R, Sheridan, WY 82801 and can be reached at +20 10 2015 9826 or vitalitoai@gmail.com.

What we collect

We collect information you give us directly, such as when you fill out a form on the Site, request a call, or opt in to receive text messages. This may include your name, clinic name, email address, phone number, and any message you send us. We also collect basic technical information (such as IP address and pages visited) to operate and secure the Site.

How we use it

We use the information we collect to respond to inquiries, schedule calls, operate the Vitalito service for the clinics that engage us, improve the Site, and — only where you have opted in — to send you text messages and emails. We do not use your information to make automated decisions that produce legal or similarly significant effects.

SMS / mobile information

If you opt in to receive text messages from Vitalito, we use your phone number and the timestamp, source, and wording of your consent solely to deliver the messages you agreed to receive and to maintain a record of that consent. Vitalito sends text messages on behalf of the clinics it serves, as well as to clinic owners and staff who opt in to hear from us directly.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply. Our messaging program is supported by all major U.S. carriers.

Sharing

We do not sell your personal information. We share information only with service providers who help us operate the Site and deliver our service (for example, our customer relationship management and messaging providers), solely so they can deliver the service you requested and never for their own marketing, under confidentiality obligations, and where required by law. As stated above, this never includes sharing your mobile opt-in data or consent with any third party.

Retention

We retain contact and consent records for as long as needed to provide our services and to demonstrate compliance with applicable messaging regulations, generally for at least four years after your last interaction with us.

Your choices

• Text messages: Reply STOP to any text message to opt out at any time, or reply HELP for assistance. You can also email vitalitoai@gmail.com to opt out.
• Access or deletion: You may request access to, correction of, or deletion of your personal information by emailing vitalitoai@gmail.com. We will respond within a reasonable time.

Children

The Site and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Material changes will be reflected on this page.

Contact

Questions about this Privacy Policy? Contact us at vitalitoai@gmail.com or +20 10 2015 9826, or write to us at 30 N Gould St, Ste R, Sheridan, WY 82801.