FAQ
Straight answers.
How it works, what it costs, and what happens to your patient data. No pitch-deck language.
Still got a question?
Bring it to the call — 20 minutes with a real person, no obligation, and you keep your leak map either way.
Book a free call → What exactly does Vitalito do for my clinic? +
We put patients on your calendar. Three systems seal the places clinics lose them: every new lead is called within seconds, quiet leads and past patients are brought back, and every after-hours call is answered and booked. Once nothing leaks, we run your ads to bring in more. You keep seeing patients.
Will it sound robotic to my patients? +
No. Callers hear a calm, natural voice that knows your services, your hours, and your booking rules, and gets them a consult time with no hold queue. Anything clinical or sensitive is passed to your team, never improvised. You can call it yourself and listen before you decide.
Does it work with my CRM and booking system? +
Yes. We connect to the phone number, CRM, and calendar you already run. Nothing is migrated and your front desk has nothing new to learn. Booked consults land on your real calendar and every outcome is written back to your CRM. If you run something unusual, we map it on the call before you commit.
Is this compliant? What happens to our patient data? +
Patient data is treated as protected health information from day one. We work under a business associate agreement, keep only what is needed to book (name, number, requested service, appointment time), and every text and call respects consent, quiet hours, and opt-outs. You get a one-page summary of how your data is handled before anything goes live.
I've been burned by a marketing agency before. How is this different? +
Most agencies bill for activity: impressions, clicks, a monthly report. Our pricing is tied to patients who show up. We also start with the leads and patients you already have, so you see booked consults before you spend anything more on ads.
How does pricing work? +
You pay when patients show up. No seats, no licenses, no per-minute fees. The exact number depends on your program value and how many leads you see, so we set it together on a free 20-minute call. Ads are scoped separately, once the first three parts are running.
How fast do results show up? +
Reactivation goes live first because it needs nothing from your phone system, so the first booked consults usually come from patients you already have, within weeks. Speed-to-lead and after-hours answering follow. Ads come last, into a clinic that keeps what it catches.